Privacy Policy

Effective Date: 24 May 2024

Introduction

Van Tonder Transport Services (“we,” “us,” or “our”) operates the VTT Services mobile application (the “App”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our App. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We do not collect any personal information but do collect device and application information , such as:

Usage Data

We automatically collect information about how you access and use the App (“Usage Data”). This Usage Data may include:

  • Device information (e.g., device model, operating system)
  • IP address
  • App usage details (e.g., pages viewed, time spent on the App)
  • Crash reports and performance data

Location Data

With your permission, we may collect and use information about your location. This data helps us provide location-based services.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain the App
  • To improve the App
  • To personalize your experience
  • To communicate with you, including sending updates and notifications
  • To monitor and analyze usage and trends
  • To detect, prevent, and address technical issues

Sharing Your Information

We do not sell or rent any information to third parties. We may share your information in the following circumstances:

  • With your consent: We may share your information if you give us explicit permission.
  • With service providers: We may share information with third-party service providers who perform services on our behalf (e.g., analytics, hosting).
  • For legal reasons: We may disclose your information if required by law or to protect our rights, property, or safety.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the App.